Legal Documents

11 bt Terms & Conditions – A Complete Guide for Members

Please read these terms and conditions carefully before using the 11 bt platform. All information regarding accounts, bonuses, payments, and responsible gaming is outlined here.

Last Updated: January 2026

Key Points of the Terms & Conditions

A quick overview of the most important aspects of 11 bt's Terms & Conditions.

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Age Restriction

Minimum Age: 18

Members must be at least 18 years old to register with 11 bt. Accounts belonging to underage users will be immediately terminated and all associated transactions voided.

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Payment

Transparent & fast transactions

Deposits are instant, and withdrawals are typically processed within 30 minutes. Minimum deposit and withdrawal limits apply. All transactions must be made from the member's own verified account.

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Bonus

Bonus Terms Are Clear

Each bonus has specific wagering requirements. Bonus funds cannot be withdrawn directly. Bonuses will be forfeited if the requirements are not met.

🛡️
Security

A member, one account

Each individual may register only one account. If multiple accounts are detected, all accounts will be terminated and all funds forfeited.

⚖️
Fair Play

Fraud is strictly prohibited

Any form of fraud, manipulation, or system abuse is strictly prohibited. Accounts found engaging in suspicious activity will be suspended immediately.

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Changes

Right to Modify Terms

11 bt reserves the right to update the Terms & Conditions at any time. Changes take effect as soon as they are published on the website. Members are advised to review the Terms & Conditions regularly.


1

General Terms & Conditions

11 btBy using 's website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, please refrain from using our platform.

These Terms and Conditions 11 bt and constitutes a legal agreement between its members. 11 bt The right to change, amend, or update these terms at any time without prior notice is reserved. Updated terms take effect immediately upon publication on the website.

Important: These terms may be updated from time to time. Visit this page regularly to stay informed of the latest version.

11 bt services are intended for personal and recreational use only. Operating an account for commercial purposes or on behalf of a third party is strictly prohibited.

2

Account Registration & Verification

11 btTo open an account with --, the following conditions must be met:

  • Members must be at least 18 years of age.
  • All information provided during registration must be truthful, accurate, and complete.
  • Each individual may open a maximum of one account.
  • Only one account can be created per mobile number.
  • Operating multiple accounts from a single device or IP address is strictly prohibited.

For account verification (KYC) 11 bt A copy of your National ID, passport, or other government-issued ID may be requested. Withdrawals may be restricted until verification is complete.

Members are solely responsible for keeping their account password and login details confidential. Sharing this information with anyone else 11 bt shall not be held liable.

Providing false information during registration will result in account termination and forfeiture of all balances. 11 bt Reserves the right to accept or reject any registration application.

3

Deposit & Withdrawal Policy

11 btThe following rules apply to all deposits and withdrawals on:

Subject Deposit Withdrawal
Minimum Amount ৳ 200 ৳ 500
Processing Time Instant 30 minutes – 24 hours
Payment Methods BKash, Nagad, Rocket BKash, Nagad, Rocket
Daily Limit ৳ 1,00,000 ৳ 50,000

All deposits and withdrawals must be made through the member's own registered payment account. Transactions from third-party accounts are strictly prohibited, and any such funds received may be held.

Before processing a withdrawal 11 bt Verification may be required. Additional documents may be requested for large withdrawal amounts.

Transactions are not cancelled or refunded after a deposit has been made, unless a duplicate charge occurs due to a technical error.
4

Bonus & Promotion Terms

11 btAll bonuses and promotional offers on are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

  • Wagering Requirement: Wagering requirements are set individually for each bonus. Typically, you are required to wager 10–30 times the bonus amount.
  • Time Limit: Wagering must be completed within 7 days of receiving the bonus, or the bonus will be forfeited.
  • Game Restrictions: Some bonuses are only valid for specific games and may not be used across all games.
  • A bonus, once: Each promotion can only be claimed once per member.
  • Maximum Bonus Withdrawal: The maximum withdrawal amount from a bonus is specified separately for each promotion.

11 bt Any bonus or promotion may be cancelled, modified, or suspended at any time. If bonus abuse is detected, the bonus will be voided and any associated winnings will be forfeited.

5

Gaming Rules & Fair Play Policy

11 bt's games all operate using internationally recognised RNG (Random Number Generator) technology, ensuring that every game outcome is completely random and impartial.

For Sports Betting:

  • If odds change after a bet has been placed, the odds at the time of placing the bet will apply.
  • If a match is cancelled or abandoned, the bet amount will be refunded.
  • The right to void any bet placed at incorrect odds due to a technical error 11 bt reserves.
  • Coordinated betting across multiple different accounts on the same match is prohibited.

In Live Casino games, the dealer's decision is final. If a game is interrupted mid-session due to a technical issue, 11 btThe decision of -- shall be considered final.

6

Prohibited Activities

The following activities 11 btIs strictly prohibited on:

  • Creating or operating multiple accounts.
  • Using another member's account or sharing accounts.
  • Playing games using software, bots, or automated systems.
  • Exploiting platform vulnerabilities or technical glitches.
  • Using the platform for money laundering or any illegal transactions.
  • Harassing or defrauding other members.
  • Submitting false identity information or forged documents.
  • Bonus system abuse or bonus arbitrage.
Involvement in any of the prohibited activities listed above will result in permanent account termination and forfeiture of all funds. Legal action may be taken if necessary.
7

Account Closure & Suspension

11 bt reserves the right to temporarily suspend or permanently close any account under the following circumstances:

  • If evidence of a terms and conditions violation is found.
  • Failure to cooperate with the verification process.
  • When suspicious or unusual transaction activity is detected.
  • Under legal direction or by order of a regulatory authority.

Members may request to close their account at any time. Any remaining balance will be refunded subject to verification. Account closure requests must be sent to support@11bt.biz.

8

Privacy & Data Protection

11 bt Places the highest priority on protecting members' personal information. Our Privacy Policy an integral part of these terms and conditions.

Purpose of Using Member Information:

  • Account verification & management.
  • Payment processing & fraud prevention.
  • Providing customer support.
  • To meet legal and regulatory obligations.

Member information is never sold to third parties for marketing purposes. However, information may be disclosed if required by a legal order or regulatory authority.

9

Limitation of Liability

11 bt Accepts no liability in the following cases:

  • Losses in games or bets caused by internet disconnection.
  • Loss resulting from a technical issue on the member's device.
  • Unauthorized account access resulting from the member sharing their own password.
  • Delays due to issues with third-party payment services.
  • Unexpected technical errors or server downtime.
11 bt's total liability shall in no circumstances exceed the value of the transaction in question.
10

Dispute Resolution Process

For any disputes or complaints, please contact 11 btCustomer support team. All complaints are reviewed within 48 hours.

Dispute Resolution Steps:

  • Step 1: Submit a complaint via live chat or email.
  • Step 2: Our team will investigate and get back to you within 48 hours.
  • Step 3: If you are not satisfied with the resolution, please escalate to management.
  • Step 4: Final Decision 11 btWill be provided by the management board of:

These terms and any related disputes shall be governed in accordance with international gaming laws.

11

Responsible Gaming Policy

11 bt Believes that gaming should be a source of enjoyment. We actively support our members in building healthy gaming habits.

Our Responsible Gaming Tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Time Limit: Set a limit on your continuous play time.
  • Cooling-Off Period: Temporarily disable your account for a set period of time.
  • Self-Exclusion: Option to keep the account closed for an extended period.
  • Reality Check: Periodic reminders of play time and amounts at set intervals.
If you feel that gaming is having a negative impact on your life, contact our Responsible Gaming Visit the page or contact support.
12

Contact & Terms Amendment

If you have any questions or comments about these terms and conditions, please contact us:

  • Email: support@11bt.biz
  • Live Chat: Click the chat icon on the website (available 24/7)

11 bt Reserves the right to amend these Terms & Conditions at any time. Updated terms take effect immediately upon publication on the website. Continued use of the platform constitutes acceptance of the revised terms.

Members are advised to visit this page regularly and stay up to date with the latest Terms & Conditions. For significant changes, a notification may be sent to the registered mobile number or email address.


Frequently Asked Questions

Answers to common questions about the Terms & Conditions.

Yes, 11 bt The right to modify these terms and conditions at any time is reserved. Changes take effect as soon as they are published on the website. We recommend checking this page regularly.

No, each individual may only open one account. If multiple accounts are found, all accounts will be terminated and all funds forfeited.

Yes, each bonus has specific wagering requirements and an expiry period. Bonuses cannot be withdrawn directly — withdrawal is only possible once all conditions have been met.

Withdrawals are typically processed within 30 minutes to 24 hours. Larger amounts may require additional verification, which could take slightly longer.

Email support@11bt.biz or reach out via live chat. Once your identity has been verified, your account will be closed and any remaining balance will be returned to your registered payment method.

All caught up on the terms? Start playing now!

You've read 11 bt's terms and conditions. Now register and claim your welcome bonus. Enjoy a safe, transparent, and exciting gaming experience.

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