Gaming should be enjoyable — not stressful. 11 bt believes every member should play with a clear mind, know their limits, and keep their loved ones in mind. Responsible gaming isn't just a rule — it's our commitment.
Responsible Gaming It means gaming with a clear awareness of your financial limits and mental well-being. At 11 bt, we want every player to come for the entertainment — and leave feeling good.
Gambling becomes a problem when it starts to feel out of control. Financial loss, family strain, or emotional stress — if you notice these signs, it's time to seek help.
11 bt is more than a gaming platform — we're committed to the wellbeing and peace of mind of our members. That's why we've built a range of tools and support systems to help.
At 11 bt, we've built these tools to ensure a safe gaming experience for every member.
Set a limit on how much you deposit daily, weekly, or monthly — before you start playing. Once a limit is set, it takes effect immediately and cannot be increased before the designated period ends.
Decide how long you want to play each session. Once the time is up, you'll be logged out automatically — so there's no risk of losing track of time.
If you need a short break, temporarily close your account for anywhere from 24 hours to 30 days. During this time, you won't be able to play or make deposits.
If you feel your gaming is getting out of hand, you can request a full account closure for a period of 6 months to 5 years. During this time, your account cannot be reactivated under any circumstances.
You will be automatically removed from a game once your losses reach a limit you set yourself. Use this tool to cap your losses and protect your finances.
Age verification is carried out during registration and the KYC process at 11 bt. No one under 18 is permitted to use the platform — that is a commitment we take seriously.
If you notice any of the signs below in yourself or someone you know, it may be time to seek help. There's nothing to hide — reaching out at the right time is a sign of strength.
Responsible gaming means enjoying yourself with intention. Follow the habits below to keep gaming fun, always.
Set a fixed amount before each session and stick to it. Never wager your savings or money you can't afford to lose.
Take regular breaks instead of playing for long stretches at a time. Spend time with family and make room for other hobbies too.
Don't treat gambling as a source of income. It's entertainment — just like going to the cinema or eating out. Budget for it accordingly.
Avoid gaming when you're angry, feeling low, or under the influence of alcohol. Keep a clear head before making any decisions.
Whenever you feel the need, choose any of the options below. Each one takes effect immediately upon request.
Just need a short breather? Temporarily suspend your account for anywhere from one day to one week.
1 – 7 DaysNeed a longer break? Step away from gaming for a full month.
30 DaysIf you feel things are getting serious, close your account for 6 months to 3 years.
6 months – 3 yearsIf you want to stop permanently, submit a permanent self-exclusion request. This cannot be reversed under any circumstances.
PermanentSetting limits on your 11 bt account is quick and simple. Secure your gaming experience in just a few minutes.
Log in to your 11 bt account and click the profile icon in the top right corner.
Go to your account settings and look for the "Responsible Gaming" section.
Deposit limits, time limits, loss limits, or a break — choose whatever works best for you.
Set a specific amount or time limit based on your budget and schedule, then confirm.
Decreasing a limit takes effect immediately. Increasing a limit is subject to a mandatory waiting period.
For any issues, contact our support team via live chat or email.
This short quiz will help you reflect on your gaming habits and stay more aware.
Here are quick answers to the questions our members ask most.
Join 11 bt and enjoy the benefits of responsible gaming. Set your own limits — we're here to support you every step of the way.